Casana

    Cookie Policy

    Effective as of October 22, 2026

    This Cookie Policy explains how Casana Care, Inc. DBA Casana and our subsidiaries ("Casana," "we," "us" or "our") uses cookies and similar technologies, including tools such as web beacons and pixels, in connection with your use of our Services. This Cookie Policy refers to all these technologies collectively as "cookies." This notice supplements our Privacy Policy, and terms used but not defined here are as defined in our Privacy Policy.

    You are free to set your browser or operating system settings to limit or decline cookies which are not necessary for the functioning of our Service, but by doing so, you may not be able to use certain features of our Service or take full advantage of all of our offerings.

    This Cookie Policy should be read in conjunction with our Privacy Policy. If you have any questions or concerns about this Cookie Policy, please contact us at privacy@casanacare.com.

    Our cookie banner

    Everyone who visits our website sees our cookie banner. Until you click Accept, our analytics and advertising tools collect nothing about your visit and set no cookies. To make that switch work, Google's and Meta's code is downloaded when a page loads but stays turned off. Downloading it gives Google and Meta the basic technical details that every web request carries, such as your IP address, your browser type and the address of the page. If you click Decline, these tools stay off.

    You can change your choice at any time with Cookie Settings, at the bottom of our pages or with the button below. If you decline after accepting, we delete the cookies these tools set on our website and reload the page so they stop running. Cookies they set on their own websites are managed by them (see the links in the list below).

    What are cookies and similar technologies?

    • Cookies, which are text files that websites store on a visitor's device to uniquely identify the visitor's browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns. For example, if you accept cookies, Google Analytics collects information about how visitors use our Service, which we use to understand and improve it. For more information on Google Analytics, see below.
    • Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications. We use your browser's local storage to remember your cookie choice.
    • Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

    We may use both persistent cookies and session cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies are deleted once you close your web browser. The cookies placed through your use of our Service are either set by us (first-party cookies) or by a third party at our request (third-party cookies).

    What types of cookies do we use?

    We use the following categories of cookies:

    • Necessary. These run for everyone, because the website cannot do what you ask without them: remembering your cookie choice (stored in your browser's local storage) and the Shopify Buy button, cart and checkout you use to buy the Smart Seat.
    • Analytics, only if you accept. Google Analytics shows us how visitors use our website, such as the number of visitors, the pages they view and where they came from. When you accept, Google may also use this data for advertising measurement and remarketing. Resonate gives us and our advertising agency a picture of who our visitors are.
    • Advertising, only if you accept. Google Ads, Meta and OpenAI measure our advertising and let us show our ads to people who have visited our website.
    • Email Interaction Technology. Our emails may contain web beacons to tell us whether they are opened and verify any clicks through to links within an email. We use this information to help us understand how an email campaign performed, what types of emails and content our recipients find interesting, and what actions our recipients took, so we can improve our email campaigns in the future and make our emails more relevant to our recipients. If you don't want the web beacon downloaded onto your device, you should select to receive emails from us in plain text rather than HTML.

    Hashed email and phone matching

    If you accept, our advertising partners may receive limited information you enter on our website, such as an email address or phone number, in hashed form. Hashing turns it into a code that does not show the original. A partner uses it only to match your visit to its ad platform, so it can measure our ads and show them to the right people. Some partners' tools can read these details from the page on their own when they start. If you decline, none of this happens. Casana does not sell your personal data.

    The companies we work with

    These are the companies whose technology runs on our website, what each one does, and where to read its privacy policy or opt out. Apart from Shopify, none of them runs unless you accept.

    How can you control the use of cookies?

    Our cookie banner and Cookie Settings control the tools on our website. You can also limit online tracking by:

    • Blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Use the following links to learn more about how to control cookies and online tracking through your browser: Firefox; Chrome; Microsoft Edge; Safari (Mac); Safari (Mobile/iOS).
    • Using privacy plug-ins or browsers. You can block our Service from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers.
    • Google Analytics. To learn more, see how Google Analytics safeguards data and how Google uses information from sites that use its services. You can opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
    • Advertising industry opt out tools. You can also use these opt out options to limit use of your information for interest-based advertising by participating companies: Digital Advertising Alliance for Websites: optout.aboutads.info and youradchoices.com/appchoices (for mobile opt outs); Network Advertising Initiative: thenai.org/how-to-opt-out
    • Platform opt-outs. You can also use the opt-out features offered by the advertising platforms we use: Google; Meta (Facebook and Instagram); and, for OpenAI, the ad personalization setting in ChatGPT.
    • Do not track. Your web browser may offer you a "Do Not Track" option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. We currently do not respond to Do Not Track signals.

    Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you may need to opt out on every browser and device that you use.

    Changes to this Cookie Policy

    We keep this Cookie Policy under regular review, and we will include any updates on this page. The date at the top shows when it last changed.

    How to Contact Us

    If you have any questions about this Cookie Policy or our privacy practices, please contact us by email at privacy@casanacare.com or by mail at Casana Care, Inc. 150 Metro Park, Suite A Rochester, NY 14623